Updated , Published at 7:37 PM PHT,
by
Dennis Cabrera
MSMEs & Remote Workers Can Learn from the Asian Crisis w/ AI
Introduction
The Asian Financial Crisis, which tested the resilience not only of the ASEAN region and East Asia, but every Filipino MSME, is a great lesson in "tibay" at "katatagan". Tibay at katatagan are two Tagalog words which mean: durability and stability (respectively).
Let me tell a story in this context.
As the Asian Crisis raged in the region beginning with Thailand's currency collapse in , our family, on the side of our father, Rosauro (d. ), experienced 5 consecutive deaths since . The younger sisters of my father complained to me in one of the funerals; they felt it was "malas" (translation: bad luck) not to change their black clothes of mourning for regular attire after a year ("hubaran ng luksa") - (translation: end of year of mourning). They wore black all the time in the span of just two years, with 5 funerals occurring one after the other, with a span of a few months! Our faith encouraged us not to give up; we kept on moving [1].
With a microfinancing family business suddenly to take care of from my father's management, we almost decided to close it. What kept us going were the sincere and honest demands of our clients/customers in :
- "Naku, mag-pa-Pasko pa naman!" (translation: "OMG, it will be Christmas soon!")
- "Sayang! stable naman 'yan." (translation: "It would be a waste if you do not continue.")
We had to think fast with a business strategy. I implemented it by raising our interest rate and increasing our membership fee just in time for the release of the Christmas bonus and 13th-month pay of the employees. With:
- (1) a mission-fired people-first attitude learned from theological studies in CICM Maryhill School of Theology,
- (2) the "men for others" motto of the Jesuits of Ateneo de Manila University in their spirituality and educational system,
- (3) the "honor system" taught by well-seasoned teachers at La Salle Green Hills, and
- (4) the conservative norms taught by our parents and the moral/financial support of our extended family system,
Our microfinancing business survived the Asian Financial Crisis. We recovered with the needed revenue and ROI. We learned in the long-run that the crisis and its effects are not only capable of being mitigated; with sound strategy and persistence, they become manageable and ultimately solvable.”
To what extent did the Asian Crisis affect the PH?
How can financial awareness be a key to resilience?
- one, its financial system was in better shape than others in the region, and
- two, because it had a uniquely low vulnerability to the financial contagion.
It was this "awareness" and the country's efforts to implement financial market reform that gave it just enough strength to adapt and manage the crisis. Other countries around the world can learn from the country's experience to avoid or mitigate an even bigger problem. From that experience, PH financial "resilience" stems from
- working on the domestic level, and
- working to mitigate the regional effects of the financial contagion [3].
How can PH MSMEs & Profs pivot wisely for the shift to AI?
- people, such as clients/customers, (or stable financial connections with PH banks and fintech) that pay long-term revenue and ROI
- the training of employees on AI collaboration (learning to work with, not compete with AI),
- continually updating one's literacy in the digitalization of financial management, and
- learning higher-order thinking skills that complement AI automation rather than compete with it [4].
How to invest in sustainability rather than expansion?
- how to strategically upskill in AI literacy and invest in AI financial tools adoption,
- avoid the many debt traps of the past and prioritize conscientiously "the bottom line", and
- to prioritize smart, sustainable growth over rapid, risky expansion [5].
The lessons of the Asian financial crisis reinforced our belief in conservatism, practicality, and the value of prudent financial management based on extended family traditions.